1. Information We Collect
We may collect the following information:
- Customer name
- Phone number
- Email address
- Pet name and grooming details
- Appointment dates and service history
2. How We Use Your Information
Your information is used to:
- Schedule and manage grooming appointments
- Send appointment-related notifications via SMS or email
- Provide customer support
- Improve our services
We do not sell or rent your personal information.
3. SMS Communications
- We collect your phone number when you submit a booking request through our website or provide it in person or by phone.
- By providing your phone number, you consent to receive SMS messages from Pawllywood Pet Grooming related to your appointments and services, including confirmations, reminders, service updates, and pickup notifications.
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
- We do not share your phone number or SMS opt-in information with third parties for marketing purposes.
4. Third-Party Services
We may use trusted third-party providers (such as Twilio) to send SMS notifications. These providers process data only as necessary to deliver messages and are required to maintain confidentiality and security.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Opt out of SMS communications
- Request deletion of your data, subject to legal requirements
8. Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on our website or app.
9. Contact Us
Pawllywood Grooming Union Store
Email: pawllywoodunionapp@gmail.com
Phone: (908)688-3030
Address: 516 Chestnut St Union NJ 07083
Pawllywood Grooming Cherry Hill
Email: pawllywoodschedule@gmail.com
Phone: (856)428-1010
Address: 1892 Marlton Pike East Cherry Hill NJ 08003