1. Acceptance of Terms
By using the services, website, or mobile application of Pawlewood Grooming (“Company”, “we”, “our”), you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Services
Pawlewood Grooming provides pet grooming services, including but not limited to bathing, haircuts, nail trimming, and related care services. All services are provided by appointment unless otherwise stated.
3. Appointments and Cancellations
Appointments may be scheduled online, by phone, or in person. We request advance notice for cancellations or rescheduling. Failure to provide notice may result in a cancellation fee, where permitted by law.
4. Pet Health and Behavior
Customers confirm that their pets are in adequate health for grooming services and free of contagious conditions. Pawlewood Grooming reserves the right to refuse or stop services if a pet shows signs of illness, aggression, or excessive stress.
5. Payment
Payment is due at the time services are rendered. Prices may vary depending on pet size, coat condition, and service requirements.
6. SMS and Messaging Communications
By providing your mobile phone number, you consent to receive transactional text messages from Pawlewood Grooming, including:
- Appointment confirmations
- Appointment reminders
- Service status updates
- Notifications when your pet is ready for pickup
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
7. Limitation of Liability
Pawlewood Grooming is not liable for pre-existing medical conditions, stress-related reactions, or injuries resulting from pet behavior during grooming, except where required by law.
8. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
9. Contact Information
Pawlewood Grooming Union Store
Email: pawllywoodunionapp@gmail.com
Phone: (908)688-3030
Address: 516 Chestnut St Union NJ 07083
Pawlewood Grooming Cherry Hill
Email: pawllywoodschedule@gmail.com
Phone: (856)428-1010
Address: 1892 Marlton Pike East Cherry Hill NJ 08003